How to Get an Account Deleted on Domain_6
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For questions about the legacy Squarespace 5 platform, please visit its Help Center:
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If you've tried to recover your Squarespace account and still can't access it, we're here to help. Please enter as much information as you can, but if you're not sure about specific details, provide your best guess.
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Email address where we can contact you.
What situation led to the trouble accessing your account?
URLs of any websites connected to the account. Enter as many domains as possible.
Please attach both of the following documents:
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We understand the tremendous challenges the Coronavirus pandemic is causing for people and small businesses across the world. Here at Squarespace Customer Support, we're doing everything we can to answer your questions and provide assistance to our community.
If you need support during these uncertain times, submit the following form and we'll look into options for you. Please provide specific details regarding your issue or request, such as:
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Squarespace Scheduling and Acuity Scheduling have merged Help Centers. If you're coming from the Acuity Help Center, you'll find the help you need here. All guides about Squarespace Scheduling also apply to Acuity; the handful of features that are different are clearly marked.
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Please use this form to submit a request regarding a deceased Squarespace customer's site. Our deepest condolences go out to you and your family during this time, and we appreciate your patience as we work through your request.
Due to privacy concerns and restrictions, we unfortunately can't provide you with administrative control of the site. However, if an immediate family member or legal representative completes the form below, we may be able to grant Billing permissions so the site can remain active or cancel any active subscriptions.
Note that Billing permissions don't include the ability to edit the site's content. You can read more about this here.
A note regarding Squarespace 5 sites:
Squarespace 5, our legacy platform, doesn't allow permissions to be edited. However, we can cancel or remove the site.
Submit a request about a deceased customer's website
URL of the site connected to the deceased user's account
Any comments, requests, or concerns we should know?
Please attach the following documents:
• An image of your government-issued ID, such as a driver's license, passport, military ID, or permanent resident card. This is for proof of your relationship to the deceased.
• An image of the deceased person's obituary, death certificate, and/or other documents.
• Any additional documents, such as Legal Representation documentation.
Delete My Account
Before you request to delete your Squarespace account, please review this guide to:
• Understand what happens when we delete your account.
• Make sure it's what you really want to do.
• Take a few steps to prepare. For example, you'll need to cancel all subscriptions first.
Once you submit your request, you'll receive an email from our team to verify your account access and confirm that this request wasn't made in error.
Delete My Account Request Verification Form
Before you provide your government issued ID below, did you know that you can submit a request to delete your account to Squarespace here (without providing your ID)? This form is only for people who have lost access to: (1) their Squarespace account; or (2) the email address associated with their Squarespace account.
Please upload a copy of some form of government issued ID (i.e. driver's license or passport). You may blur out any sensitive information before you upload.
Email address for communication regarding your request
Upload ID
Questions about Squarespace Select
To learn more about Squarespace Select, our premium plan for dedicated site support, visit this Help guide.
If you still have questions about the Select plan, complete the fields below to send us a message.
{ "top::memberareas:billingsignup":"New Release Team (Chat)", "top::memberareas:creatingmemberareas":"New Release Team (Chat)", "top::memberareas:managingmemberareas":"New Release Team (Chat)", "top::billing:student-discount":"New Release Team (Chat)", "top::commerce:products-import":"New Release Team (Chat)", "top::commerce:shipping-labels":"New Release Team (Chat)" }
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How to Get an Account Deleted on Domain_6
Source: https://support.squarespace.com/hc/en-us/articles/228036268-Deleting-your-account
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